Meet the Team - Image Header

Can you help support your community?

COVID - 19
Help and advice also available for residents of Hull and East Riding.

During tough times communities often pull together to help support the most vulnerable members of society. What has become particularly evident during this time of uncertainty is that people want to help those that need it most.

Since the conclusion of the 2019 / 2020 Grassroots Football season the East Riding FA has fielded a number of enquiries from clubs and volunteers asking how they can best support their community, with some members of the Grassroots Football Community already going the extra mile.

So you know how and where you can provide support we have collated information specific to Hull and the East Riding about how clubs, organisations and volunteers can get involved. We have also collected information on where people who require support can receive it.


The Coronavirus Community Support Hub: East Riding 

This hub is a positive response to the current Coronavirus (Covid-19) situation. 

It offers a platform where communities can connect, get involved, stay informed and take care of their health and well-being. 

If your club/organisation has an offer of help within their local community, you can log you offer of support so that they can match you up with local needs. 

To find out more & to offer support click here


East Riding Charity Support During Covid-19 Facebook Group 

If you are part of a charity / voluntary sector organisation this peer support space offers a chance to air challenges, explore solutions and receive peer support when it counts.

Search on facebook 'east riding Charity support during covid 19'  


Hull City Council  

Hull City Council are dedicated to supporting their communities during this unprecedented pandemic.

To support them in doing this they are working with Absolutely Cultured to co-ordinate a citywide volunteering response with existing volunteers, who have the relevant training and experience to help residents who need it most. 

You can express an interest in becoming a volunteer to work with and support the existing volunteers.




The #FromMyWindow movement asks for people to show colourful creations in their own windows, along with the hashtag, for others to spot and share online in a bid to spread some joy and uplift the community spirit. 

It’s not just for children, or those in isolation, anyone is welcome to join in and take their mind off the current crisis.You might have already seen some colourful creations in your street. 

Get involved in your local community & help brighten up the world during this difficult time.


Support For Residents In Hull & The East Riding. 

There is also support available across the County for those that require it during this time.  

East Riding Residents 

As further measures are put in place to delay the spread of COVID-19, local people have already started to pull together to arrange help in their area for those who need it. Not everyone has a network of family, friends, neighbours or carers to call upon.

In response, the council, in partnership with the HEY Smile Foundation, has created a community response hub which will connect the most vulnerable people in the East Riding with those that can provide the help and support they need, which could range from picking up medication or shopping, to a telephone call if they are feeling isolated. 

The dedicated telephone number is (01482) 393919 and it will be operational between 9am-9pm Monday to Friday and 9am-6pm on Saturdays and  Sundays.

Email requests are also available, and all emails should be sent to


Hull Residents 

The Hull Helpline has been created to support residents most in need during the Coronavirus crisis. 

Hull City Council have launched the Hull Helpline to offer support to those who may have no other means of support and who may need to access essential items and services including, food, health and well-being and financial advice.

The support helpline number is 01482 300307.

The helpline is available 7 days a week from 9am till 5pm. 


CallER - New Befriending Service for Residents in the East Riding

The volunteer run service developed in partnership with East Riding of Yorkshire Council. Isolated residents in the East Riding of Yorkshire are now able to pick up the phone for support and friendship, thanks to CallER Collective, a new service launched by HEY Smile Foundation, East Riding of Yorkshire council and a collective of local charitable organisations.

The service will be entirely manned by a home-based army of volunteers who will be at the end of the telephone to offer both a friendly ear and advice for those feeling alone and worried during the COVID-19 pandemic. HEY Smile Foundation anticipates that both the volunteers and the callers will hugely benefit from this fantastic new service.

People have come forward from right across the region to help, including those that are already signed up as volunteers for Absolutely Cultured, the legacy arm of Hull, 2017 City of Culture  to combat social isolation across the East Riding of Yorkshire.

The CallER service is available through a single, local phone number – 01482 215929.

Calls into the service are routed out to a pool of registered and trained volunteers and an available volunteer answers the phone in their own home. This service is operation 8am to 10pm every day.

Anybody needing support beyond befriending are still encouraged to contact the East Riding of Yorkshire Council team on 01482 393919.